Setup

Rules you set in a few minutes

Choose stamps, points or spend tiers, then decide what a reward is worth. Change the rules whenever you like and the balances follow automatically.

SU
"Another service provider offered us a free solution, our management wanted to try it out. But the backend system is not so user-friendly - even our customers noticed the difference. To give our customers a better experience, we decided to go back to SimpleLoyalty"
Summer · Head of Marketing, La Juiceria Group
See customer testimonial

Our Clients

Used by independent cafes, barbers, bakeries and bike shops.

Why us

Most loyalty tools are priced for chains and built for marketers. This one is built for a counter, a queue, and one person running the shop.

No app for customers

Customers check in with a phone number or a scan. Nothing to install and no plastic cards to reprint.

Free where it matters

Rewards run on the free tier without a card on file. Add paid features only when the shop needs them.

Simple at the till

Staff learn the counter flow in one shift. The screen shows one button and the customer's balance.

Why SimpleLoyalty?

Know which customers actually return

More than

4,000,000+

people in Kuala Lumpur use SimpleLoyalty.

Averaging

23x

more customer's data collected.

Clients Enjoy

FREE

collection & analysis of customers' data.

We are serving more than

300

brands and hundreds of stores.

Our stories

Stories featuring SimpleLoyalty and the best place to read about the latest membership insights, trends and more. See who's joining the community, read about how our community are increasing their membership income and lots more.

  • SimpleLoyalty consulted us on how to boost our sales for a particular outlet. It showed results in 7 days and definitely made an immediate sales impact, generating 5 figure returns with marginal costs. Their client success team also shares proven creative ideas with us that makes it easier for us to implement successful campaigns.
    Joey J, Head of Marketing
  • SimpleLoyalty has helped driven up our dine-in traffic and its marketing functionalities are contributing to 7-9% of our monthly sales. We love working with them. They are responsive and proactive in keeping us in track in profiting from our rewards program.
    Summer Ng, Head of Marketing
  • What drawn us to SimpleLoyalty was that we noticed many established F&B brands were using the same rewards provider. Since using it, we now know why. Our SMS marketing through SimpleLoyalty has helped increased sales consistently by bringing back our inactive and lost members.
    Mira, Senior Marketing
  • We used to be fearful of running FB/IG ads because we don't know what the impact would be and there is no easy way to measure the in-store response. But with SimpleLoyalty's integration, we now can have clear visibility on ads that are loss-making and profit-making. So we know which ad to continue and which ad to stop!
    Mohd Zafrin Nordin, Senior Marketing Manager

Pricing package

Compare pricing package

Free

For businesses starting their loyalty journey and building customer connections.
MYR 0 /month
What you get:
Best in class Loyalty Program
  • World-class Loyalty Points
  • Real-Life Loyalty Card
  • Top Tier Membership Program
  • Point Multipliers
Customizable Members’ Portal
FREE access to Marketing Features
  • Message Broadcast
  • Sign-Up Rewards Page
  • Google Review
  • FB/Meta Ads Tracker
  • Point Multipliers
25 Messages for FREE every month
1000 Members for FREE
  • Additional 20 members if you hit your member limit

What owners ask before starting

Common questions

The starter tier stays free as long as you want it. You only pay if you outgrow the member limit or want campaign tools and multiple locations.

No. Customers check in with a phone number or a link, and staff confirm from any tablet, phone or browser. If you already have a till you like, nothing about it changes.

Most shops are live the same day. You pick a reward, set how many visits earn it, print a sign-up card, and start enrolling at the counter.

Start rewarding regulars this week