Rewards

Rewards that fit how your cafe sells

Build a stamp card, points, or a free-drink threshold that suits your margins. Change the offer any time without reprinting anything.

SU
"Another service provider offered us a free solution, our management wanted to try it out. But the backend system is not so user-friendly - even our customers noticed the difference. To give our customers a better experience, we decided to go back to SimpleLoyalty"
Summer · Head of Marketing, La Juiceria Group
See customer testimonial

Our Clients

Used by independent cafes, roasteries and small coffee groups

Why us

Built for small coffee businesses, not large chains. Everything is designed to work at a busy counter without slowing the queue.

Sign-ups in seconds

Customers join with a phone number at the counter. No app download and no plastic card to lose.

Clear visit reporting

See visit frequency, average spend and quiet periods in one view. Use it to plan offers instead of guessing.

Easy for every shift

New staff learn the flow in a single shift. Rewards are confirmed with one tap during service.

Why SimpleLoyalty?

Know your regulars by more than their order

More than

4,000,000+

people in Kuala Lumpur use SimpleLoyalty.

Averaging

23x

more customer's data collected.

Clients Enjoy

FREE

collection & analysis of customers' data.

We are serving more than

300

brands and hundreds of stores.

Our stories

Stories featuring SimpleLoyalty and the best place to read about the latest membership insights, trends and more. See who's joining the community, read about how our community are increasing their membership income and lots more.

  • SimpleLoyalty consulted us on how to boost our sales for a particular outlet. It showed results in 7 days and definitely made an immediate sales impact, generating 5 figure returns with marginal costs. Their client success team also shares proven creative ideas with us that makes it easier for us to implement successful campaigns.
    Joey J, Head of Marketing
  • SimpleLoyalty has helped driven up our dine-in traffic and its marketing functionalities are contributing to 7-9% of our monthly sales. We love working with them. They are responsive and proactive in keeping us in track in profiting from our rewards program.
    Summer Ng, Head of Marketing
  • What drawn us to SimpleLoyalty was that we noticed many established F&B brands were using the same rewards provider. Since using it, we now know why. Our SMS marketing through SimpleLoyalty has helped increased sales consistently by bringing back our inactive and lost members.
    Mira, Senior Marketing
  • We used to be fearful of running FB/IG ads because we don't know what the impact would be and there is no easy way to measure the in-store response. But with SimpleLoyalty's integration, we now can have clear visibility on ads that are loss-making and profit-making. So we know which ad to continue and which ad to stop!
    Mohd Zafrin Nordin, Senior Marketing Manager

Pricing package

Compare pricing package

Free

For businesses starting their loyalty journey and building customer connections.
MYR 0 /month
What you get:
Best in class Loyalty Program
  • World-class Loyalty Points
  • Real-Life Loyalty Card
  • Top Tier Membership Program
  • Point Multipliers
Customizable Members’ Portal
FREE access to Marketing Features
  • Message Broadcast
  • Sign-Up Rewards Page
  • Google Review
  • FB/Meta Ads Tracker
  • Point Multipliers
25 Messages for FREE every month
1000 Members for FREE
  • Additional 20 members if you hit your member limit

What cafe owners ask before signing up

Common questions

Customers check in with a phone number or a scan at the counter, so nothing extra to carry. Staff confirm the reward in one tap while the coffee is being made.

Most cafes are taking their first sign-ups the same day they start. You add your rewards, print a sign-up card, and the counter flow stays the same.

Plans are monthly and you can stop whenever you want. Your customer list stays exportable, so the data you collect is always yours.

Start rewarding your regulars this week